Help & FAQ

SurfNav helps you decide where to surf, when to go and which board to bring. It compares available surf sessions with your location, travel limit, boards and preferences.

Open Find My Surf, enter your starting location, choose your wave preferences and boards, and tell us when you can surf. Review the recommended spot and time, the board suggestion and the explanation. Use Explore Spots if you already have a particular break in mind.

Find My Surf and Explore Spots are available without signing in. Sign in to save your Surf Profile, keep a Surf Journal and set up account-specific Surf Alerts. Use the same SurfNav account on the website and native app to access your saved profile.

Find My Surf and Explore Spots are free to use. Surf Alerts is the automatic monitoring feature intended for SurfNav Pro, a paid membership. Alert monitoring is currently available without payment during beta.

Enter a city, ZIP code, address or surf spot as your starting point, or use your device location. Choose your wave preferences, available time, travel limit and the boards you could bring. Run the search, then compare the recommended session and alternatives. Adjust your choices and search again if your plans change.

Use the “not sure” or recommendation option where offered. If you own several boards, select the ones you could bring so SurfNav can compare their fit. Save your owned boards in Profile to reuse them.

Choose a spot and a forecast date and time to inspect that break. Review the expected conditions and session explanation, and use the board controls to see how a board fits. Find My Surf is better when you want SurfNav to compare places for you.

These labels summarize modeled session quality and fit. They help compare your options; they are not a promise of a particular experience. Read the explanation and expected conditions alongside the label.

No. It means that session ranks best among the options matching your search. When conditions are weak, the best available choice can still be Poor or Okay. You can change your time, drive limit or preferences to look for other options.

Your selected time, travel limit, board or wave preferences may leave no suitable sessions, or forecast or routing data may be unavailable. Read the message shown, check your starting location, and try a different time or a broader search if that suits your plans.

Save your starting location, surfing level, owned boards, travel limit, comfortable wave range, session style and crowd preference. For Surf Alerts, follow its setup prompts to complete the required profile fields and surf availability. Save your changes before leaving.

Use “When you can surf” in Profile when available in your version. Select the days and time windows you can be in the water, then save. Weekly alert times use Pacific Time. Allow extra time outside that window for travel.

After a session, confirm a saved recommendation or add a session manually. Record the spot, date and board, then rate how it felt and add the feedback you have, such as waves caught, crowds, paddle effort or whether you would repeat it. You can revisit saved entries to add feedback.

Your rated sessions provide feedback about what you enjoy. SurfNav can use that feedback alongside your saved profile to refine personal matching. It is gradual learning, not a guarantee that every recommendation will improve.

No. SurfNav starts with your saved profile preferences. Journal feedback can help refine matches as you log sessions.

The Pro offer is automatic monitoring: SurfNav checks upcoming forecast sessions for strong matches to your profile rather than requiring you to keep searching. Matches explain where and when to go, which board to bring and why the session fits. Delivery options are shown on the Surf Alerts page.

Sign in and open Surf Alerts. Complete your Surf Profile, including any requested weekly surf times. Return to Surf Alerts and activate monitoring. Follow the delivery options shown in your account. No journal entries are required.

Alert monitoring currently does not collect payment. Enabling beta monitoring does not start a paid subscription. No fixed beta end date or trial duration is currently announced. Paid subscriptions are not active yet; the page should show the price and purchase details before you decide to subscribe when they launch.

Not necessarily. Alerts are intended for strong matches, not just the highest-ranked session on a weak day. Suitable conditions and your preferences determine whether a session qualifies.

Native phone push notifications are not connected yet. During the current beta, matches appear on Surf Alerts. Email is available only when enabled and offered in your account. Check the delivery status on the page; turning on monitoring alone does not currently enable phone push.

At a high level, SurfNav combines forecast inputs such as swell, wind and tide with each spot’s modeled break characteristics. It compares those conditions with your board, ability, preferences, available time and drive limit, then ranks the sessions and explains the result.

Treat crowd levels, expected waves caught and ride lengths as estimates rather than live counts or promises. Actual conditions vary with the day, the break and the surfer. Journal feedback helps compare the model’s expectations with your experience.

Forecasts and available data change. A different starting location, time, board, travel limit or saved preference can also change which session fits best. Personal journal feedback can influence matching too.

No. Forecasts and personal-fit estimates support your decision. Check the conditions when you arrive, follow local guidance and choose conditions within your ability.

Email [email protected] with questions, feedback, spot requests or feature ideas. You can also use the Feedback button in SurfNav.

Tell us which feature you used, what you expected and what happened. Include your device and browser or app version, the spot, date and time if relevant, and a screenshot if it helps us reproduce the issue.

Yes. Email [email protected] with the spot and region, or describe what you want to do and how it would help your surfing. Requests help guide improvements; submitting one does not guarantee an addition or release date.